FAQ

Do I need Wi-Fi or an app?

No. Every game is already on the console, so Retro One works 100% offline: on a plane, in the car or on the couch.

Is there any setup?

None. Charge it with the included USB-C cable, switch it on, pick a game. Most people are playing in under a minute.

Can I save my progress?

Yes. You can save and load your progress in any game, at any moment. No passwords, no starting over.

Which games are included?

Thousands of classics from 8-bit and 16-bit consoles, 90s handhelds, arcade machines and early 3D systems. The 128GB version holds the largest library.

What's the difference between 64GB and 128GB?

Same console, bigger library. The 128GB version comes with more games preloaded and more room for save files.

How long does the battery last?

Battery life depends on the game and screen brightness. It recharges over USB-C, and you can keep playing while it charges.

Can two people play?

Retro One is built for one player on the go. Many families buy two so they can play side by side.

Is it a good gift?

It's one of our most-gifted items for birthdays, Father's Day and the holidays. It arrives ready to play, so whoever opens it can start right away.

How long does shipping take?

Orders ship within 1 to 3 business days, then take an estimated 7 to 12 business days to arrive in the US and Canada. See our Shipping Policy for details.

Is there a warranty?

Yes, every Retro One has a 1-year warranty. If it stops working under normal use, we repair or replace it for free. You can also return it within 30 days of delivery. See our Refund Policy.

How do I contact you?

Through our Contact page. We answer within 1 business day.